Effective Date: 6 January 2026
Introduction
This Privacy Policy describes how Retreat India (“we”, “us”, “our”) collects, uses, stores, and shares personal information when you visit or make a booking through https://retreatindia.com
(the “Website”).
By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information You Provide
When you interact with our Website, we may collect the following personal information:
Full name
Email address
Phone number
Billing and payment details
Booking and retreat preferences
Communication records and inquiries
This information is collected when you make a booking, create an account, submit a form, or contact us.
Automatically Collected Information
When you browse the Website, we automatically collect certain technical information, including:
IP address
Browser type and version
Device information
Time zone
Pages viewed and referral sources
Date and time of access
This data is referred to as Device Information.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services.
Cookies may be used to:
Remember user preferences
Analyze site performance
Support marketing and analytics
You can manage or disable cookies through your browser settings. Disabling cookies may affect some website features.
How We Use Your Information
We use collected information to:
Process bookings and payments
Provide customer support and booking confirmations
Communicate important updates related to your booking
Improve website performance and user experience
Conduct analytics and market research
Prevent fraud, unauthorized activity, and security risks
Comply with legal and regulatory obligations
Marketing communications are sent only when consent is provided. You may unsubscribe at any time.
Consent
When you provide personal information to complete a transaction or make a booking, you consent to its use for that purpose.
If we request your information for marketing or promotional purposes, we will obtain explicit consent or provide an opt-out option.
You may withdraw consent at any time by contacting us or updating your account preferences.
SMS and WhatsApp Communication
If you provide your mobile number and consent, you may receive booking updates and essential notifications via SMS or WhatsApp.
We do not send spam or share your number for third-party marketing.
You may opt out at any time by contacting us.
Sharing of Personal Information
We may share your personal information with trusted third parties only when necessary to:
Process payments through secure gateways
Provide technical and hosting services
Analyze website usage and performance
Comply with legal requirements
We do not sell your personal data.
Third-party service providers are required to maintain confidentiality and data security.
Third-Party Services and Links
Our Website may include links to third-party websites or services. Once you leave our Website, we are not responsible for the privacy practices of other websites.
We encourage you to review their privacy policies before providing personal information.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
You may request deletion of your personal data by contacting us.
Security Measures
We implement reasonable technical and organizational safeguards to protect personal data from unauthorized access, loss, misuse, or disclosure.
Payment data is processed through secure, PCI-DSS-compliant payment gateways. Retreat India does not store full credit or debit card details.
Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or updates
Request deletion of your data
Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
Age Restriction
Our Website is intended for users who are at least the age of majority in their jurisdiction. We do not knowingly collect personal information from minors without parental consent.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page, and continued use of the Website constitutes acceptance of those changes.
Contact Information
For questions, concerns, or privacy-related requests, please contact:
Retreat India
FF02, Shakti Arcade, Science City Road,
Sola, Ahmedabad – 380060
Gujarat, India
Phone: +91 76007 40091
Website: https://retreatindia.com